Shipping Policy

Thank you for shopping at Smoke Signals. Please read the following shipping policy to understand how shipping is handled at our store.

1. Processing Time

Orders are typically processed within 1-2 business days. During peak seasons or special promotions, processing times may be slightly longer. We appreciate your patience.

2. Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order. We offer standard and expedited shipping options for your convenience.

3. Shipping Destinations

We currently ship to addresses within the United States. For international shipping inquiries, please contact us at info@smokesignal.us.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided tracking information on the carrier’s website.

5. Lost or Damaged Items

Smoke Signals is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. If you encounter any issues, feel free to reach out to us at info@smokesignal.us.

6. Shipping Delays

Unexpected circumstances such as weather conditions or carrier delays may impact the delivery time. While we strive to provide accurate delivery estimates, please understand that these are subject to change.

7. Contact Information

If you have any questions about our shipping policy, please contact us at info@smokesignal.us.